Multiple social media platforms, including Facebook and Instagram, all went down Monday for one of the longest outages in the company’s history.
Downdetector outage reports showed that every Facebook platform was affected. This included Facebook, Messenger, Instagram and WhatsApp.
The platforms stopped working around 11:30 a.m., and began coming back online around 5:40 p.m.
Facebook said no user data was compromised across its platforms.
“We’re aware that some people are having trouble accessing our apps and products,” Facebook wrote in a tweet sent Monday afternoon. “We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.”
We’re aware that some people are having trouble accessing our apps and products. We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.
— Facebook (@Facebook) October 4, 2021
Instagram’s public relations team also tweeted about the outage, saying they were having “a bit of a hard time right now.”
Facebook said its engineers determined the problem originated with a networking issue that interrupted communications between its data centers.
The outage comes after a whistleblower said that the world’s largest social network is prioritizing profits over users’ safety.
Facebook’s stock was down more than 5% on Monday afternoon.
USA TODAY contributed to this report.